MyraIQ

Privacy Policy

We respect your privacy and are committed to protecting your personal data in compliance with German and EU data protection regulations.

Last Updated: August 15, 2025.

1. Controller

We, MyraIQ UG (haftungsbeschränkt), Heidhofsweg 4, 22589 Hamburg, Germany (hereinafter "we" or "us"), are the controller responsible for the processing of your personal data when you visit our website and use our services.

If you have questions regarding data protection, please contact our data protection officer via email: info@myraiq.com.

2. Data Collection and Processing

2.1. Server Log Files

When you access our website, our servers automatically record information that your browser transmits. This includes:

  • Your IP address
  • Date and time of access
  • Browser type and version
  • Operating system used
  • Referrer URL (the previously visited page)

This data is processed for the purpose of:

  • Ensuring smooth connection to our website
  • Ensuring comfortable use of our website
  • Evaluating system security and stability
  • Administrative purposes

The legal basis for this processing is Art. 6(1)(f) GDPR (enhancing the efficiency of our website).

Important: We do not use cookies on our website. No tracking technologies are employed, and your browsing behavior is not analyzed.

2.2. Contact Form

When you use our contact form, we collect the following information:

  • Your name
  • Email address
  • Company name
  • Service of interest
  • Message content

This data is processed for the purpose of:

  • Responding to your inquiry
  • Providing requested information
  • Establishing business communication

The legal basis for this processing is Art. 6(1)(b) GDPR (performance of a contract or steps prior to entering into a contract).

3. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to outside parties except in the following circumstances:

  • Service Providers: We may share information with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential and comply with GDPR requirements.
  • Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety.

We do not transfer personal data to countries outside the European Economic Area (EEA).

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Server Log Files: Deleted after 7 days
  • Contact Form Data: Retained for 12 months after last contact or until business relationship is terminated

Longer retention periods may apply when required by German commercial or tax laws (e.g., § 257 HGB, § 147 AO), in which case data will be retained for up to 10 years.

5. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: You may request information about your personal data we process
  • Right to rectification: You may request correction of inaccurate personal data
  • Right to erasure: You may request deletion of your personal data under certain conditions
  • Right to restriction of processing: You may request restriction of processing under certain conditions
  • Right to data portability: You may request to receive your data in a structured, commonly used format
  • Right to object: You may object to processing based on legitimate interests

To exercise these rights, please contact our data protection officer using the contact details provided in Section 1.

You also have the right to lodge a complaint with a supervisory authority.
The competent authority for our company is:

The Hamburger Commissioner for Data Protection and Freedom of Information
Ludwig-Erhard-Str. 22
20459 Hamburg, Germany
Phone: +49 40 428-54-4040
Email: mailbox@datenschutz.hamburg.de

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

  • Encryption of data transmissions (SSL/TLS)
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication procedures

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version is always available on our website. We will notify you of significant changes through a notice on our website or via email if we have your contact information.